Tenant starts fight with management?

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Tenant starts fight with management?

My rental tenant of eight years has got herself into a nasty fight with the managing agent of the development. The dispute concerns the new electronic gates of this gated development, which management says she deliberately damaged and was observed doing so.

Apparently, this happened back in January, but I was only contacted about it by email last night (2 April). They are insisting I pay up (amount unspecified as yet) for the repairs as I am her landlord and so ultimately responsible according to my lease.

I immediately forwarded the email to my tenant and asked her to explain. She replied that she has proof in her “records” that she was not at fault and will supply this to me at a future date. She also denies another vague charge from management that she deliberately “fly tipped” a bed frame on the site (the matter is “under investigation”). She even said she would take legal action against this second accusation if necessary.

I am quite shocked by all this, as my tenant works as a diplomat, and such behaviour seems out of character. She does have a boyfriend who lives with her part of the time. The management company is relatively new and does have a habit of sending out regular complaint emails to owners and tenants about everything from parking to satellite dishes to the electronic gates in question, which now require quite a complex procedure of digital key fobs and codes to gain entry to the site.

This is worrying as I am planning to sell the flat this summer (I have not told my tenant yet) and cannot afford to have an ongoing dispute with management, putting off potential buyers. I also do not want to pay what sounds like an escalating bill for this problem. My tenant gets a high salary and also benefits from diplomatic immunity, so I just want her to pay up for the damage ASAP and not cause me any more problems.

But she seems to want to fight management over this. Any advice from anyone?

Thanks,

Helen

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