Sep

Regulator of Social Housing to introduce tenant satisfaction measures

admin

The Regulator of Social Housing (RSH) has revealed that all registered providers of social housing will need to collect and publish information on repairs, safety checks and complaints.

The move follows a consultation on tenant satisfaction measures (TSM) that will see tenants being able to scrutinise their social landlord’s performance and give them an insight into where they can improve.

View Full Article: Regulator of Social Housing to introduce tenant satisfaction measures