Feb
21
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Council slammed by Housing Ombudsman for poor repairs and complaints handling

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A special investigation by the Housing Ombudsman has exposed how Hammersmith and Fulham Council failed to provide adequate repairs and complaints handling to its residents, leaving them ‘feeling anything but secure in their homes’.

The report found that the council had a maladministration rate of 88% in 33 cases investigated

View Full Article: Council slammed by Housing Ombudsman for poor repairs and complaints handling

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