OMG! 18-34 year olds are getting into trouble with Buy now Pay later

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A quarter of young people making Buy Now Pay Later repayments haven’t been able to pay for food, rent or bills as a result, Citizens Advice has found.

New research from Citizens Advice shows 45% of 18 to 34 year olds in the UK have used Buy Now Pay Later in the last 12 months.

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New Class MA Is a Game Changer!

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New Permitted Development Rights will take effect from the 1st of August 2021. Class MA New Permitted Development Rights offer Commercial Property Investors new opportunities to profit from the commercial to residential strategy.

We’re talking Class MA, an absolute game changer! 

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Controversial landlord wins appeal against Scottish government register ban

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David Love, a landlord who was refused entry to the Scottish Letting Agency Register after the Scots government claimed that he was not ‘fit and proper persons to carry out letting agency work’ has won his appeal against the decision.

Love, who is both a landlord, former professional boxer and owner of estate agency David Love Property, has become of familiar face among those who read Scotland’s newspapers, who have written about his unusual eviction tactics.

He also appeared on TV show Judge Rinder two years ago to fight claims that he unfairly evicted a tenant when he ejected all her belongings from her apartment onto a communal lawn below. He won the case including costs.

Love has now won his latest legal wrangle after taking the Scottish government to a First-Tier Tribunal over their decision to exclude him and his agency from the Scottish Letting Agency Register.

Professional landlord

In his statements to the court, he said “I am a professional landlord and businessman. I have a clean criminal record.

“There is no legal reason for this decision. I have not committed any crimes. I have been accused of a crime, but the accusations are false”.

It is claimed by Love that the Scottish government did not give sufficient reasoning for his exclusion from the register other than a pending criminal prosecution and a failure to attend court.

Before the Tribunal’s judgement published yesterday, the Scottish government subsequently had already agreed with this point, and told the tribunal that it no longer opposed the appeal.

The Tribunal has directed that Love and his company should be entered into the letting agent register.

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Landlord celebrates bittersweet eviction victory after tenant costs her £85,000

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A landlord is celebrating finally getting her flat back after waiting for more than a year to evict her errant tenant.

Lilyanna Markova, who works in a cosmetic clinic, built up losses totalling more than £35,000 in back rent and legal costs after the tenant refused to pay rent or move out – and was then caught up in the courts backlog. She’s extremely glad to have the flat back.

“I feel very happy,” Lilyanna tells LandlordZONE. “It’s been so much stress and I’m glad it’s finally over.”

However, her victory is bitter-sweet as she estimates it will cost at least £50,000 to carry out all the necessary repairs after the tenant left it in an appalling state.

She adds: “I had thought about moving into the property but I just want to sell it now as there are too many bad memories.”

Erratic payments

Lilyanna first rented out her two-bedroom flat to the tenant and her three children near London city airport in September 2017 and rent payments were erratic or non-existent from the start.

When she tried unsuccessfully to serve a Section 21 notice in 2018, the tenant countered with a compensation demand for problems caused by damp.

Since then, court hearings have been constantly delayed and she’s had a particularly difficult time during the pandemic after being herself evicted from her rented central London flat last September when the landlord needed it back.

She’s been living in an Airbnb for months and relying on friends’ help to pay bills ever since.

Her story was featured on BBC London News as part of an investigation into rent arrears and evictions, alongside Landlord Action’s Paul Shamplina who helped with the evictions process.

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BREAKING: ITV’s ‘mouldy homes’ probe prompts calls for compulsory landlord redress scheme

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An ITV news investigation aired last night has heavily criticised the government for its lack of progress to enable tenants in both the social and private rented sectors to complain about sub-standard homes.

Reported Daniel Hewitt spent six weeks touring mouldy and poorly-maintained homes interviewing tenants unable to prompt councils and housing associations into action.

The hour-long programme claimed the social sector’s Housing Ombudsman complaint system ‘clearly isn’t working’ and that tenants in private accommodation who rent directly off their landlords were largely powerless.

Private landlords are not required by law to join a redress scheme, and tenants usually have only their local Trading Standards or Environmental Health teams to turn to, many of which are either under-staffed or over-stretched.

Private tenants can also access redress if they dispute deductions from their deposit, assuming their landlord has lodged it with an approved scheme, or complain about their letting agent’s service if their landlord uses one.

But otherwise they are in limbo says Sean Hooker (pictured), Head of Redress at the Property Redress Scheme (PRS). He says it is time the government introduced a mandatory landlord redress scheme.

“When you are forced to live for long periods of time with a problem such as a disrepair or the condition of a property, the impact and distress on tenants is compounded,” he says.

“A requirement for all landlords to register with a redress scheme would mean that the whole private sector would be accountable to a complaint process.”

Hooker says the PRS is already working with the Housing Ombudsman, First Tier tribunals and The Property Ombudsman to move to a single gateway for all tenants to access the complaint service they need. 

“The concept would be that complainants would be able have their complaint signposted to the right service, that data could be shared allowing the complaint to be effectively dealt with as quickly and effectively as possible.”

Read more about the Housing Ombudsman.

Read more about the ITV investigation.

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Leading Berkshire landlord fined over HMO safety breaches

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Rogue landlord Nidan Singh has been fined £6,000 for ignoring a long list of problems at his Reading HMO.

Singh, 76, from Earley, admitted six offences under the Housing Acting for failing to comply with HMO regulations and admitted one offence of failing to comply with two enforcement notices.

Reading Borough Council housing team officers inspected his property in London Road twice in 2019 and found defects including faulty fire detectors, a bathroom in significant disrepair with large areas of missing wall tiles and the toilet seat held on by string, a rat hole and droppings in the kitchen, and damage to a fire door.

Several radiators had also been removed from the central heating system.

Singh was fined and also ordered to pay £1,956 costs and a £181 victim surcharge.

Substandard accommodation

James Crosbie, interim assistant director, planning, transport and regulatory services, says: “We continue to bring successful prosecutions against landlords who offer substandard accommodation.

“Our goal is for all residents to live in quality accommodation and where this is not the case we will do everything in our power to change that. Reading’s landlords must do more to ensure they comply with the rules, or we will take action.”

But Singh got off lightly compared to another landlord, Mohammed Naseer Zamir, who was fined £66,000 for similar offences in January.

HMO plans

In the meantime, Singh has applied to build a property on land in Eastern Avenue, Reading, sparking complaints from local residents that although the original application was for a two-bedroom home, this was changed to a four-bed property.

They fear it will eventually become an HMO with not enough room in the street for parking.

Read about Reading council’s HMO scheme.

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LATEST: Leading veterinary body urges more landlords to accept pets

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Influential veterinary organisation the National Office of Animal Health (NOAH) has launched a campaign urging landlords to let more renters live with their pets.

The body, which represents the UK animal medicine industry, hopes to encourage wider use of the model tenancy agreement and wants to work with landlords and tenants’ associations to promote new pet-friendly policies and responsible pet ownership.

As part of its campaign – Securing the Right to Rent with Pets: Making One Health Housing a Reality – it’s urging supporters to send a letter to their local MP or the Housing Minister, Christopher Pincher, calling on him to make legislative changes to support pets in rented accommodation.

NOAH believes that despite the significant and clear benefits, owning a pet in rented accommodation remains very difficult.

It says that according to rental start-up Home Made, only 2.8% of property owners in the UK advertise homes as suitable for tenants with pets, while Tenants Voice reports that 78% of pet owners experience problems finding a suitable rental property.

Chief executive Dawn Howard (pictured) believes that widening access to pets will actually bring benefits to landlords that outweigh their often-inflated fears.

She adds: “The RSPCA found that tenants who are given permission to look after a pet in their rental property were likely to live in that property for twice as long compared to other tenants – creating long-term, secure tenants for landlords.

“Allowing responsibly kept pets also increases the pool of prospective renters for properties, meaning landlords are far less likely to struggle to find tenants, and will in turn have a more secure stream of income.”

In January, the government updated its model tenancy agreement, aiming to end blanket bans on pets in rental properties.

However, the agreement is voluntary, and it has since hardened its position on the hurdles that tenants will have to clear before a landlord needs to allow pets into their property.

PIC Credit: Antti | Flickr

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BREAKING: Carbon Monoxide alarm laws need reform, says MP

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An MP has gained support for proposals to make carbon monoxide (CO) alarms compulsory in any room of a rented property containing a fuel-burning appliance.

As the Smoke and Carbon Monoxide Alarm (England) Regulations 2015 currently stand, landlords are only required to install CO alarms in rooms where there is a solid-fuel appliance such as a wood burner or open fire, and checked at the beginning of each tenancy.

But MP Stephanie Peacock (main pic), Labour’s Shadow Minister for Environment, Food and Rural Affairs, told parliament that following several tragic cases, rooms containing gas-burning appliances such as boilers should also be fitted with the alarms, and the requirement made compulsory.

Currently, the government’s own guidance is that it only ‘expects and encourages’ reputable landlords to fit alarms in room containing gas appliances.

“Many campaigns, such as CO-Gas Safety, led by its hard-working president, Stephanie Trotter, and the all-party parliamentary carbon monoxide group, and many survivors and victims’ families have lobbied the Government for decades to raise awareness and change the law, with very limited success,” she said.

“That is where the law is incredibly weak. We know that gas appliances can and sometimes do emit deadly carbon monoxide gases.”

She also said that a government consultation on the matter, which closed in January this year, has yet to produce any action from within Whitehall.

Property installation

Following her remarks, Minister Paul Scully – whose BEIS department has responsibility for this issue – revealed that a cross-Whitehall group had by coincidence met earlier this week to discuss the issue of carbon monoxide poisonings which, although in decline, still kill 50 people a year and hospitalise hundreds.

“I reiterate that carbon monoxide alarms are a useful additional precaution, but they are not a substitute for proper installation, maintenance and the safety checks of combustion appliances,” he said.

“We say to landlords: ensure that you know the legal and moral obligations on you towards the safety of your tenants from the risk of carbon monoxide poisoning.”

Conservative MP Peter Bottomley (pictured), who has been campaigning on the issue for many years, said: “May I suggest to the Minister that he invite Stephanie Trotter, who has been doing this work for 25 years, and representatives of the all-party group to a meeting with him, advised by the HSE, along with the National Residential Landlords Association?

“If the good landlords are doing what they should, the bad ones need to be encouraged.”

Read more about CO alarms.

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Covid: Boilers fail under the strain of home working and furloughed tenants

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Widespread working from home and tenants on furlough put a strain on boilers last winter, according to heating specialist Hometree, which saw a 12% increase in year-on-year boiler breakdowns.

As many tenants wanted warm homes all day, the most common complaints were a lack of heating, low boiler pressure and leaks, while during colder snaps frozen pipes problems peaked. 

More than 50% of boiler breakdowns take place during the winter, which adds up to just over 2.5m UK households suffering a heating failure and then having to pay an average of £200 to get their boiler back up and running.

Hometree says the figures are likely to represent a 12% increase in overall heating use, meaning that the average household will see their bills increase by an extra £55.

Wear and tear

Kemley Sellars, head of marketing, says: “With the boiler being a crucial component in ensuring that homes are kept comfortable during the coldest months, the additional usage whilst working from home has meant increased wear and tear.

“It really highlights the importance of having your boiler serviced in the coming months, ensuring that it’s working for next winter where many may have transitioned post-Covid to working from home more often.”

To prepare boilers for next winter, Hometree recommends that landlords check radiators, service boilers, insulate pipes and check boiler pressure; to avoid a pressure drop, it suggests they check and use the filling link/loop, and bleed radiators if the pressure is too high.

Top 5 boiler problems and how to solve them.

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FREE ENTRY: Online summit to reveal the future of better renting

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Landlords can pick up some tips on making renters happy at the first virtual Tenant Satisfaction Summit.

The free event brings together landlords, property managers, estate agents and real estate companies to discuss improving the experience in residential housing as well as PropTech, smart homes and the future of green cities.

Topics range from examining the past, present and future of property viewings with James Morris-Manuel (Matterport) and Karl Thomas (Foxtons), to John Stewart (NRLA) and Ellis Street (Folio) debating whether professional landlords will dominate the housing market. 

The summit – on 29^th April – also includes six interactive breakout sessions where attendees can learn how to design highly desirable homes for tenants and how to manage property repairs and maintenance to keep tenants satisfied. 

They will also be able to message one another and schedule one-on-one meetings directly on Hopin, the virtual event platform. Companies already signed up to attend include Blackrock, Nuveen, BNP Paribas Real Estate, Knight Frank, Chestertons and Get Living.

The Tenant Satisfaction Summit is organised by PropTech start-up Kiko, which believes the estate agency sector still has some work to do.

CEO Valentin Scholz (pictured) adds: “The British government has made some effort to improve the lives of residents, like introducing tenant satisfaction surveys, banning tenant fees, and mandating minimum energy efficiency for rented homes – but the United Kingdom is still only the 18th in the world in life satisfaction.”

Free tickets for the event are available here.

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