mydeposits and Ome launch new sentiment survey

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Next week, government authorised deposit scheme mydeposits and their partners, deposit replacement scheme Ome, are launching the first in a series of quarterly surveys to reveal rental market sentiment.

It has undoubtedly been a period of uncertainty for those living and working within the rental sector. The coronavirus pandemic, legislative changes, job losses, pay cuts, eviction bans, and movement restrictions have all taken their toll on the industry; so mydeposits and Ome have joined together to better understand and explore current public sentiment in the sector as 2020 comes to a close.

Government authorised deposit scheme, mydeposits, part of the Hamilton Fraser family, has been protecting tenants’ deposits since 2007 and has been committed to raising industry standards from the outset. Whilst newcomer, Ome, was launched amid a diversifying rental sector in early 2020, in order to offer renters greater choice and flexibility when it comes to their deposit options.

Aimed at garnering information from a wide range of stakeholders within the rental market, the results of the survey will be used to inform future decisions for both brands.

The first of these joint quarterly surveys will be launched online on 7 December 2020 and will run until 22 December, with the results being shared in January 2021.

Agents, landlords and tenants who participate in the survey will automatically be entered into a prize draw to win one of two £50 John Lewis gift cards.

Matthew Hooker, Co-founder of Ome(pictured), comments: “We are delighted to join forces with our partner, mydeposits, to launch the first of many joint surveys.

Due to the coronavirus pandemic and its ramifications, this year has been tough for everyone in the rental sector.

At Ome, we place a lot of value on public opinion and we wanted to hear the thoughts and voices of those within the rental market.

This survey is aimed at tenants, landlords and agents and we want to know how they might have been affected by this year’s events. By collating this information, we hope to be able to tailor and enhance our services and, to improve our customers’ experience looking towards 2021.

We hope to reach landlords, agents and tenants from far and wide to gather some interesting and insightful results to share with you in the new year.

Follow @OmeHQ on Twitter to stay up to date with all our updates and to complete the survey and enter the competition when it goes live.”

Suzy Hershman, Head of Dispute Resolution at mydeposits (left), adds: “This joint survey by mydeposits and Ome will hopefully be the first of many which aim to get a deeper understanding into a wide range of perspectives on the private rented sector.

This year has been full of uncertainty for landlords and tenants alike due to COVID-19 with ever-changing changing legislation and widespread pay cuts, furlough and unemployment. It will be really interesting to learn more about how everyone has been affected and how they feel about the changes within the sector as a whole.”

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